Client Services Executive

We crave an innovative, personable, hard-working, person to join our growing business at Scale Digital in Soho, London, and enjoy a great new life in a thrilling working environment in a great sector.

The CSE will have a great opportunity to come and join this fast-growing project with the purpose of supporting our growing client base and team.

The successful candidate will have the support of senior management, as well as everyone around them in the exciting lean agency setup. This is a truly exciting opportunity for someone seeking to expand their marketing career and could lead to further responsibilities and additional management opportunities as Scale continues to grow in the performance sector.

Duties

• Working closely with the Client Services Director and auxiliary teams to support goals via Affiliate marketing
• Complete tactical and operational tasks that support the Affiliate marketing strategy for both (offline and) online marketing
• Introduce and recruit publishers for Scale clients using the impact.com platform and off-platform to find suitable publishers for our brands
• Monitor affiliate program activity, analyse performance, identify areas of improvement, and recommend ways to increase affiliate-generated revenues
• Understand and work with the client to identify and develop growth strategies in the performance channel and elsewhere (search, social, etc)
• Create, develop and maintain relationships across all key Scale Affiliate, Influencer & Brand partnerships
• Identify new media partner opportunities to support the wider Account Management & Partnerships team
• Monitor existing partnership activity and assist with regular overviews to maximise partner output
• Supporting client pitches, QBRs, and meetings
• Develop and maintain relationships with the impact.com (Scale's exclusive tracking provider) Customer Success, Sales & Partnerships team
• Liaising with the Tech team to ensure no drop-off in activity with media partners
• Develop and maintain a thorough understanding of Scale's suite of tools (e.g. Monday.com and impact.com) to deliver role responsibilities
• Travel as required for QBR's and other client meetings
• Enjoy some travel - mainly the impact.com offices. Client travel will be largely UK-based

You will have

• A passion for Performance Marketing and a desire to innovate within the space to create a market-leading suite of programs
• Possess strong organisational skills for multi-tasking and prioritisation of daily tasks whilst working to tight deadlines without compromising on quality
• An analytical and detail-oriented approach to problems
• Advanced proficiency with Office products (we use Google Workspace)
• Outstanding presentation and communication skills
• Previous experience in other marketing channels (e.g. Mobile, Influencer & Social Media) is an added bonus
• A generally positive outlook & curiosity to life

Sounds good?

We'd love to hear from you!